Account Management & Consulting

The operational work handled. The strategic decisions made.

Running an Amazon account properly is a full-time job. Cases opened and chased. Inventory planned before it runs out. Suppressions resolved before they cost you the Buy Box. Fees corrected before they quietly compound.

Most brands either do it badly, treat it as a side job for someone already busy, or pay an agency that passes it on to someone you never meet.

Imagine we're sat next to you in your office as your Amazon team, it's that simple.

Account Management & Consulting

Everything your Amazon account needs — handled before it becomes a problem.

GROWTH OPERATIONS

Account Management

Everything your Seller Central or Vendor Central account needs - handled before it becomes a problem. We don't wait for issues to surface.

Daily account health monitoring so nothing escalates quietly

Cases opened, chased, and closed — not left pending

Chargebacks and shortage claims recovered, not written off

ASIN suppressions resolved before they affect ranking or revenue

FBA inbound planned and tracked to avoid stranded stock

Inventory forecasted to prevent stockouts on your best sellers

Compliance and documentation handled without it landing on your desk

Weekly updates and monthly P&L review — in language a board can read

What you get: An account that's running cleanly, with nothing falling through the cracks and a clear monthly picture of exactly where the business stands on Amazon.

Strategic Advice

Consulting

For brands with an internal team who need experienced outside eyes - on strategy, structure, or a problem they can't solve internally. We give you a direct opinion. Not a discovery process that takes three months.

Vendor Central vs Seller Central assessment — with a clear recommendation

Account structure and catalogue review

Marketplace strategy and market-by-market sequencing

Launch planning and go-to-market strategy

Account recovery for underperforming or penalised accounts

One-off projects or ongoing retained advisory

Dealing with internal Amazon stakeholders - Annual Vendor Negotiations or tricky emails to reply to without knowing the jargon

Team trainings + workshops - we want to leave an impact on your team so we’ll do our best to upskill in between the daily activities

What you get: A clear answer and a clear next step — from someone who’s been in a lot of different Amazon shoes, not just read up on the platform.

What That Looks Like in Practice

Electronic Distributor - Account Management & Consulting.

When we took over this account, the operational picture was messier than it looked on the surface. Stranded inventory written off. Overcharged fees nobody had chased. A repricer quietly costing the business more than it was saving.

Within the first 3 months: a £52,800 profit swing and £500K+ of stock budget freed from insights

£73,000

Stranded inventory recovered.

Written off by the previous team and sitting in Amazon's system untouched. We found it, fought for it, got it back.

£25,000 a year

Saved in week one on a software switch.

Same job, better tool, lower bill. The contract hadn't been looked at in years.

€9000+

Recovered on one stolen delivery in Germany.

A multi-step claim across several Amazon teams. Most sellers write this off. We didn't.

£2,200 a week on average

Reimbursement processes, every single week.

FBA losses, damaged returns, SAFE-T claims, referral fee corrections. £28,800 in a single quarter.

Full P&L visibility from day one.

An integrated data system replacing guesswork with a live breakdown. This is what account management looks like when someone actually looks at the account. Most of the money we recovered had been sitting there for months. Nobody had gone looking.

Our Workflow

A Structured Process for Long-Term Amazon Account Growth

From onboarding to ongoing optimization, our process keeps your Amazon account healthy, efficient, and focused on sustainable growth.

Account review

We audit where things stand - health, structure, open issues, and anything that's quietly bleeding margin. You get a clear picture before any work begins.

Handover and setup

Clean handover from your previous setup. We get into the account, understand the history, and establish reporting from day one.

Ongoing management

Daily monitoring. Weekly comms. Monthly P&L. Nothing falls through the cracks because nothing gets left until it's a problem.

Strategic review

Quarterly - we look at the bigger picture. What's working, what's not, and what the next 90 days should focus on.

Why These Four Work Together

No improvement found? No charge.

We audit your account before we charge anything for management. If we don't find issues worth fixing - uncollected fees, open disputes, structural problems - we'll tell you and we won't charge for the audit.

If we take over your account and don't demonstrate clear value in the first 60 days, we'll show you exactly what we've done and what we'd do differently. No hiding behind a 12-month contract.