Privacy Policy
Who we are
We use the information we collect to:
- This website is operated by RWV Limited, trading as orellana. ("we", "us", "our").
- Registered in England and Wales, company number 14153094
- Registered office: 215 Ice Plant, Blossom Street, Ancoats, Manchester, M4 6AP
- VAT number: GB438601005
- Contact: info@rwvlimited.com
We are the data controller for the personal data described in this policy.
What we collect
We only collect what we need to respond to you and run the site:
- Information you give us. Your name, email address, company name, phone number and anything else you include when you fill in a form, register interest or email us.
- Information collected automatically. IP address, browser and device type, pages viewed, referring site and time of visit. This is collected through cookies and similar technologies.Information collected automatically. IP address, browser and device type, pages viewed, referring site and time of visit. This is collected through cookies and similar technologies.
How we use it
We do not sell your personal data, and we do not use it for automated decision making or profiling.
Cookies
We use cookies that are strictly necessary for the site to function, and (where you consent) analytics cookies that help us understand how visitors use the site. You can accept or reject non-essential cookies using the banner when you first visit, and you can change your choice at any time through your browser settings.
[DEV NOTE: only keep this section as written if a consent banner is actually implemented. If analytics or tracking scripts run without consent, that is a PECR issue.]
Who we share it with
We share personal data only with service providers who help us operate, including:
- Website hosting and form handling (Webflow)
- Email and productivity providers
- Analytics providers
- Our accountants and professional advisers
Each of these is bound to process data only on our instructions. We may also disclose data where we are required to by law.
Some providers are based outside the UK. Where data is transferred internationally, we rely on UK adequacy regulations or the International Data Transfer Agreement or Addendum to keep it protected.
How long we keep it
Enquiry and client records are kept for as long as we are working together and for six years afterwards, to meet our legal and accounting obligations. Marketing contacts are kept until you ask us to stop. Website analytics data is kept for up to 26 months.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Ask us to delete your data
- Restrict or object to how we use it
- Receive your data in a portable format
- Withdraw consent at any time, where we rely on consent
To exercise any of these, email : info@rwvlimited.com. We will respond within one month.
If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Security
We use appropriate technical and organisational measures to protect personal data, including access controls, encryption in transit and vetted third-party providers. No system is completely secure, but we take this seriously.
Changes to this policy
We may update this policy from time to time. The current version is always the one published on this page, and the date at the top tells you when it last changed.
